– The guest can cancel free of charge until 2 days before arrival. The guest will be charged the cost of the first night if they cancel in the 2 days before arrival.

– Refund Processing Fees The processing fee on all refunds is 5% of the Refund Amount.

– No claim / adjustments for refund will be entertained after Checkin Date

– FULL REFUND — Only if informed in writing 48 hrs before check in date & time.

– 01 Day Charge for each room booked for that day will be charged ,if informed there after.

Cancellation by Email only to reception@hotelkarl.com/ fom@hotelkarl.com